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Customer Testimonials

"Our 19 year old tankless water heater was on its last legs, so i called North Meck and asked them to take a look at my system. They were there the next day, quoted me the next morning on a replacement system, had their guys at my house THAT day, and the crew came on Saturday to finish up. Their guys were very professional, courteous, and communicative. And my new Rinnai system is working flawlessly. I’m very satisfied with North Meck, and would highly recommend them."
— Pat M.
"These guys are amazing! They showed up promptly and immediately knew what the problem was. They not only fixed it but stayed late to make sure everything was working. Would recommend them highly!!!"
— Sheila W.
"I was having issues with my tankless water heater. I called to place a service call. They were out that day! Very friendly and very knowledgeable. Dave explained how the tankless water heater works. Turns out I had a low flow issue in my shower causing the heater to turn off. I removed the shower head a cleaned some trash out. Now I have good water flow. I had him flush the heater as part of the routine maintenance suggested. Working fine now. I definitely recommend using them!""
— Jones B.
“What a phenomenal experience with Roger, Ken, and the team! We recently moved into a new home and had a few updates/projects we needed a great plumber for. They were so quick to respond and get us on their schedule and communicated with us every step of the way, even giving a call to let us know they were stuck in traffic and running a few minutes behind the one day. The work was well done, reasonably priced, and the plumbers were all professional and cleaned up before they left each day. They coordinated all permit needs with the historical district and the city, leaving nothing for me to manage. Not only will I not hesitate to use them again myself, I look forward to recommending them to my real estate clients as well. Thank you for such a great experience!”               
Alison A.
“There are not enough great words to explain our experience. We discovered we had a leak in our main water line due to a high water bill. There were no visible signs of a leak so we didn't know what to do. We called NMP out for a second opinion and while they told us the same thing as the first plumber, NMP took greater care of the details, measured while on site instead of guessing, and explained all of the reasons behind the recommendation. Because of where our main water line was located, and not being able to pin point the leak, it meant we needed an entirely new water line which is something no one wants to have to do. NMP made sure we understood the potential issues with our irrigation lines and landscape lighting and were very honest and upfront the repairs I may have to do. From the moment we called NMP, the communicated extremely well, showed up on time and the experience just got better and better every step of the way. Hal, Dave, Robbie, Hayden and the rest of the crew that showed up on site went above and beyond to take great care of the repair and in a speedy and professional fashion. There isn't another company I would ever call or trust with my future plumbing needs after this experience. NMP will always be the only call I make.”
Jennifer F.

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